만약 아직도IBM M2110-670인증시험 위하여 많은 시간과 정력을 소모하며 열심히 공부하고 있습니까? 아직도 어덯게하면IBM M2110-670인증시험을 빠르게 취득할 수 있는 방법을 못찿고 계십니까? 지금ITExamDump에서IBM M2110-670인증시험을 안전하게 넘을 수 있도록 대책을 내드리겠습니다. 아주 신기한 효과가 있을 것입니다.
여러분은 먼저 우리 ITExamDump사이트에서 제공되는IBM인증M2110-670시험덤프의 일부분인 데모를 다운받으셔서 체험해보세요. ITExamDump는 여러분이 한번에IBM인증M2110-670시험을 패스하도록 하겠습니다. 만약IBM인증M2110-670시험에서 떨어지셨다고 하면 우리는 덤프비용전액 환불입니다.
한번에IBM인증M2110-670시험을 패스하고 싶으시다면 완전 페펙트한 준비가 필요합니다. 완벽한 관연 지식터득은 물론입니다. 우리ITExamDump의 자료들은 여러분의 이런 시험준비에 많은 도움이 될 것입니다.
ITExamDump의 IBM인증 M2110-670시험덤프자료는 여러분의 시간,돈 ,정력을 아껴드립니다. 몇개월을 거쳐 시험준비공부를 해야만 패스가능한 시험을ITExamDump의 IBM인증 M2110-670덤프는 며칠간에도 같은 시험패스 결과를 안겨드릴수 있습니다. IBM인증 M2110-670시험을 통과하여 자격증을 취득하려면ITExamDump의 IBM인증 M2110-670덤프로 시험준비공부를 하세요.
ITExamDump의IBM인증 M2110-670덤프의 인지도는 아주 높습니다. 인지도 높은 원인은IBM인증 M2110-670덤프의 시험적중율이 높고 가격이 친근하고 구매후 서비스가 끝내주기 때문입니다. ITExamDump의IBM인증 M2110-670덤프로IBM인증 M2110-670시험에 도전해보세요.
시험 번호/코드: M2110-670
시험 이름: IBM (IBM SVP Primary Support Provider Mastery Test v1)
당신이 구입하기 전에 시도
일년동안 무료 업데이트
100% 환불보장약속
100% 합격율 보장
Q&A: 25 문항
업데이트: 2014-02-19
M2110-670 덤프무료샘플다운로드하기: http://www.itexamdump.com/M2110-670.html
NO.1 When troubleshooting, it is imperative to gather log files from what time period?
A. After the issue occurred
B. Before the issue occurred
C. When the issued occurred
D. One month before and one month after the issue occurred
Answer: B
IBM M2110-670기출문제 M2110-670
NO.2 Which upload protocols are supported by the ECuRep Tool?
A. SCP , TCP , FTP and Secure FTP
B. TCP , UUCP , HTTP and HTTPS
C. E-mail, HTTP and HTTPS, FTP and Secure FTP
D. E-mail, UUCP , SCP , TCP
Answer: C
IBM dump M2110-670 M2110-670
Reference:http://www-05.ibm.com/de/support/ecurep/send.html
NO.3 Which party owns the responsibility of communicating a Problem Management Record (PMR)
solution to the end customer?
A. The Primary Support Provider will provide the final solution to the customer because they own
the relationship with the customer
B. Since they are most familiar with the code, the IBM Developer will provide the final solution to
the customer
C. The IBM Customer Support engineer will provide the final solution to the customer, because they
own the relationship with the customer.
D. Because both parties have a case open on the issue, the Primary Support Provider and the IBM
Customer Support engineer are required to jointly present the final solution to the customer
Answer: A
IBM M2110-670 M2110-670자료 M2110-670 M2110-670 dumps
Reference:https://public.dhe.ibm.com/partnerworld/pub/swg/tivoli/lessons/lesson_1_ibm_softwar
e _support_provider_overview_v11.03.21.pdf(slide 11)
NO.4 What is the recommended IBM technology that may be used to view and control remote
environments in order to troubleshoot an issue?
A. Same time
B. Fix Central
C. Assist On-Site
D. Electronic Service Request
Answer: C
IBM자료 M2110-670 M2110-670 M2110-670
Reference:http://www-304.ibm.com/support/assistonsite/
NO.5 What is required of the customer when a Primary Support Provider wishes to escalate an issue
to IBM Customer Support?
A. The customer must open a Problem Management Report (PMR) through the Service Request (SR)
Portal.
B. The customer must grant IBM Customer Support access to their systems so they can upgrade
their software.
C. There is no customer requirement, the Primary Support Provider will escalate the issue to IBM
Customer Support
D. The customer must install the latest version and patches of the software before IBM Customer
Support can be engaged.
Answer: C
IBM M2110-670자격증 M2110-670 M2110-670
NO.6 Which of these best describes a Primary Support Provider's Level 1 Customer Support
responsibilities?
A. Taking the first support call from their customer and escalating it to IBM
B. Logging all calls in a call tracking system and utilizing the tools available to troubleshoot the issue.
C. Testing new software versions of IBM products and communicating the release of said software
to customers that have purchased the software from IBM.
D. Incorporating and testing any program fix provided by IBM Customer Support (as appropriate),
and delivering or communicating the problem resolution, bypass, circumvention, or other notice of
restriction to the customer.
Answer: B
IBM기출문제 M2110-670자료 M2110-670 M2110-670
Reference:https://public.dhe.ibm.com/partnerworld/pub/swg/tivoli/lessons/lesson_1_ibm_softwar
e _support_provider_overview_v11.03.21.pdf
NO.7 When should a Primary Support Provider use the telephone to communicate with a customer
that has logged a support call with them?
A. When the customer has to be told bad news
B. When the customer is in a different time zone
C. When the message includes links to documentation
D. When the message has to be conveyed to more than one person
Answer: A
IBM기출문제 M2110-670기출문제 M2110-670 M2110-670 pdf M2110-670
NO.8 What steps should a Primary Support Provider take before escalating an issue to IBM
Customer Support1?
A. Ask the customer to download product documentation
B. Forward emails from the customer to IBM Customer Support
C. Run IBM Support Assistant Lite, get all MustGather information, search the IBM Knowledge Base
D. All of the above
Answer: C
IBM pdf M2110-670 M2110-670 M2110-670 M2110-670 dump M2110-670 dumps
ITexamdump의 00M-654덤프의 VCE테스트프로그램과 1Y0-250덤프는 한방에 시험을 패스하도록 도와드립니다. ITexamdump 에서는 최신버전의 C_HANATEC131시험에 대비한 고품질 덤프와 MSC-431시험 최신버전덤프를 제공해드립니다. 최고품질 JN0-533시험자료는 100% 간단하게 시험패스하도록 최선을 다하고 있습니다. IT인증시험패스는 이토록 간단합니다.
댓글 없음:
댓글 쓰기